Important Windows 7 Information

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Please fully read this information page for information regarding new support for Windows 7.

ResNet Service Desk

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ResNet Office:

Mon - Fri, 10a-5p
Next to Sierra Madre Main Lounge: 805-756-5600
resnet@calpoly.edu

After Hours:

Sun - Thurs, 6:15p-9:45p
Poly Canyon Village Knowledge Center: 805-756-5675
Muir Hall Front Desk: 805-756-5674
*Phone calls or walk-up only, NO room calls

If you have any questions regarding accessing the network from the residence halls, please take some time to browse the Information and Support pages of our website, as most issues can be resolved by information on these pages.

We highIy encourage you to browse the site prior to contacting us. We also prefer that you contact us by email, as we remain assisting current residents in the office.

Important Snow Leopard Information

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Please fully read this information page for information regarding new support for Mac OS X 10.6.

Recent News & Updates

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11/4/09 - Symantec for Windows 7. There is a version of Symantec Endpoint Protection that is compatible with Windows 7 available for download. To obtain the software, click the link before logging in on your web browser (on the righthand side of the page).

9/16/09 - iPhone/iPod Touch. There is no longer a need to register these devices with the ResNet office. Simply connect to ResNet Wireless and log in through the Clean Access authentication page.

8/20/09 - Bandwidth. This year, bandwidth speed per user has been increased! Each user is allocated 10 mb/s bi-directionally, meaning any combination or upload speeds that equals 10 mb/s (10 mb/s download + 0 upload, 8 mb/s download + 2 upload, 6 mb/s download + 4 upload, etc).

8/19/09 - 64-bit operating systems. Cisco Clean Access and ResNet fully support 64-bit operating systems! Please read up on your operating system for antivirus and other requirements, located in the Information section in the navigation to the left.

8/19/09 - Accepted AntiVirus clients. If you choose not to install Cal Poly's licensed version of Symantec Endpoint, you may now run any Norton or McAfee client.

10/21/08 - Having connection issues at times? Make sure your Internet Connection Sharing settings are turned off.

10/13/08 - Wondering why it seems to take a long time to get online with Vista? Check out this Vista information page.