ResNet Service Desk | University Housing

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new student info

Living on campus beginning Fall 2012?

Want to begin the process of getting set up for the network? Click the button to the right for New Resident Information.

Returning students should check this page for changes to the network as well.



Hours & Contact Info


ResNet Main Office:

Hours: Mon - Fri, 9AM - 5PM
Location: Next to Sierra Madre Main Lounge
Phone: +1 (805) 756-5600
Email: resnet@calpoly.edu

ResNet Satellite Office:

Hours: Sun - Thurs, 12PM - 10PM | Fri - Sat, 12PM - 5PM
Location: Knowledge Center, Aliso, Poly Canyon Village
Phone: +1 (805) 756-9345
Email: resnet@calpoly.edu

ResNet Service Desk

If you have any questions regarding accessing the network from the residence halls, please take some time to browse the Information and Support pages of our website, as most issues can be resolved by information on these pages.

We highIy encourage you to browse the site prior to contacting us. We also prefer that you contact us by email, as we remain assisting current residents in the office.

Recent News & Updates


October 20 2012- 10gig Upgrade!!!!!!!!!!!!!!
University Housing - ResNet is completing the final steps for an upgrade to the ResNet Bandwidth from a current capacity of 1 gig to a new capacityof 10 gig. This upgrade will assist the speed of the network especially at peak student use times. To complete the final steps of this upgrade, the ResNet network will have a planned outage from 2:00am - 6:00 am on Tuesday October 30, 2012. Please take this outage into account in your planning.

Aug 28 2012- Cisco Clean Access Agent No Longer Required. We have removed the CCA agent from our system and now require all users to authenticate through a web browser. If you still have the CCA agent installed, please uninstall it.

Jul 24, 2012 - Mac OS X Mountain Lion Supported.

4/19/10 - iPads Are Supported. You can now sign in to Resnet Wireless directly on your iPad without registering it with us.

 

Last Update: 28 August 2012
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